Lower the barrier to customer contact with SMS keywords via a shortcode. Your audience texts a keyword to a short number completely free of charge, while you stay in control. Our software automatically forwards every incoming message directly to your email, website or database.
Want to speed up your response time, personalise your communication and lower the barrier for your audience as much as possible? With our SMS shortcode and keyword solution, you immediately start fast, automated interaction.
The big advantage for your customers? It is completely free for them. Where traditional shortcodes often charge the sender, our service uses a customer-friendly model where you as the client bear the costs. This increases trust and leads to a significantly higher response rate.
The principle is simple and intuitive. A call-to-action on your poster, website or advertisement looks like this:
As soon as a customer texts the keyword to the shortcode, our software springs into action. You do not need to read messages manually; our platform immediately and automatically forwards incoming SMS messages to your desired destination.
Whether you want to receive the data by email, display it on your website, write it to a database, or connect it via a URL (webhook) to your own CRM system — we ensure seamless, real-time integration.
You can receive messages on a shortened number instead of a long cell phone number.
You can setup autoresponders (automated responses).
Your SMS shortcode keyword operational 24/24h, 7/7 days.