The challenge
Bradford College faced the challenge of optimizing the registration process for
new students while maintaining effective communication. Traditional
communication methods did not meet the speed and directness needed to reach
students in a timely and personal manner.
Our solution
In collaboration
with Smstools, Bradford College implemented an effective SMS strategy to
enhance the registration process. New students received SMS messages with
crucial information about the next steps in the registration process,
deadlines, and handy links to online forms. Additionally, SMS was used to
gather feedback and opinions from students about their experiences.
Results
1. Fast and personal information delivery: SMS messages proved to be a fast
and personal way to inform new students. Crucial details were sent directly to
their mobile phones, increasing the likelihood of timely action.
2. Improved response and feedback: The accessible nature of SMS
encouraged students to respond quickly to questions and feedback requests. This
allowed Bradford College to gather valuable insights and improve their services
based on direct student experiences.
3. Efficiency in administrative processes: The implementation of SMS in registrations led to more efficient administrative processes. Students were better informed and able to complete tasks more quickly, enhancing the overall registration workflow.
Conclusion
Bradford College's
experience demonstrates how smart use of SMS communication can significantly
improve an educational institution's registration process. Bradford College
continues to lead in providing a seamless and optimized experience for new
students, and their collaboration with Smstools illustrates the effectiveness
of SMS as a communication tool in the education sector.
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